BBC iPlayer uses two different formats for their videos, WMV and MP4. When converted the DRM protected files, the software will record the video using Windows Media Player or iTunes, and then will save the file in an unprotected digital format. Due to the formatting of the BBC iPlayer MP4’s we are unable to convert them at present.

You can download the BBC WMV format and then convert that for your use. If you are still having trouble, try using the recording function as an alternative way to obtain the videos.